What to Look for in a Top VA Agency: The Ultimate Hiring Checklist

Positioning Your Own Standards as the Industry Benchmark — With Filipino Virtual Assistants at the Center

Choosing the right virtual assistant (VA) agency can make or break your business operations. But with countless agencies offering vague guarantees and inconsistent quality, how do you know who to trust?

At Beyond Business Virtual Assistants (BBVA), we’ve built our process around the exact standards clients should be demanding—and we’re not afraid to set the bar. This ultimate hiring checklist helps you confidently evaluate any VA agency and understand why Filipino virtual assistants remain the top choice for sustainable, long-term support.

✅ The Ultimate VA Agency Hiring Checklist

1. Experience-Focused Recruitment Process

Look for agencies that recruit only seasoned professionals—not entry-level freelancers.

✔ Does the agency require 5+ years of relevant experience?

✔ Are candidates tested before being introduced to clients?

At BBVA, every Filipino VA is pre-screened, tested, and evaluated by real humans, not just an algorithm.

2. Clear Onboarding Support for Clients and VAs

A “matched” VA isn’t useful if they’re not onboarded properly.

✔ Does the agency help you with SOP setup, delegation plans, or communication flow?

✔ Do they offer any hands-on support after the hire?

Our Source and Support Package includes a two-week guided handover, ensuring VAs integrate smoothly into your business. We don’t drop them off and disappear.

👉 Learn more in Our Unrivaled VA Vetting Process

3. Training in Real-World Tools and Tasks

✔ Are their VAs proficient in tools like CRMs, GoHighLevel, Trello, Canva, or social media schedulers?

✔ Do they understand U.S. business workflows?

At BBVA, we train our VAs in modern tech stacks. Many already come with experience in real estate, e-commerce, coaching, and executive assistance.

4. Time Zone Compatibility and Communication Fluency

✔ Can they offer Filipino VAs who work on EST, CST, or PST time zones?

✔ Is English fluency assessed through written and spoken tests?

Our Filipino VAs are not only trained for U.S. schedules but are also tested for high-level written and verbal English.

👉 Explore how we make global teamwork easy in Time Zone Troubles? How to Seamlessly Work with a Global Virtual Assistant Team

5. Ongoing Performance and Replacement Support

✔ Will the agency back you up if the VA underperforms?

✔ Are there policies for replacement or retraining?

BBVA offers a 60-day replacement guarantee with ongoing training and support built in. We’re not here to sell—we’re here to partner.

Why Filipino Virtual Assistants Should Be Your First Choice

Filipino VAs offer the perfect mix of professional skills and cultural compatibility. With strong English communication, commitment to long-term work, and an adaptive mindset, they’ve earned their reputation as the gold standard in virtual assistance.

We don’t just believe in hiring from the Philippines—we’ve built our agency around it.

Why BBVA Sets the Benchmark for VA Agencies

We’ve taken everything clients should expect from an agency and made it standard:

• 5+ years experience minimum
• Industry-specific VA matching
• Two-week guided onboarding
• Real-time client + VA support
• Ongoing training in CRMs, marketing, admin systems
• No hidden fees. No shortcuts. No guesswork.

👉 Curious how we compare? Read our Virtual Assistant Services Comparison Guide

📌 Final Thoughts

If you’re serious about finding a virtual assistant that grows with your business, don’t settle for vague promises. Use this checklist to challenge any agency—and see why BBVA continues to lead by example.

📞 Ready to work with a high-performing Filipino VA?

Schedule a Free Discovery Call

💬 Frequently Asked Questions

What should I prioritize when choosing a VA agency?

Prioritize agencies that offer tested, experienced VAs, real onboarding support, and time zone flexibility. Bonus points if they provide a replacement guarantee like BBVA does.

Are Filipino VAs better than VAs from other countries?

Filipino VAs are well-known for their English fluency, adaptability, and strong work ethic. They're also highly sought after for their cultural compatibility with U.S. clients and long-term dedication.

How long does it take to get matched with a BBVA VA?

We typically match clients within 7–10 business days, followed by a two-week guided onboarding process.

Does BBVA offer support after I hire a VA?

Absolutely. We stay with you throughout the onboarding phase and continue to offer performance reviews, support sessions, and retraining resources.

Can I switch VAs if it’s not working out?

Yes. With our 60-day replacement guarantee, we’ll rematch you quickly with no extra fees.