Common Pitfalls When Hiring a Virtual Assistant (And How to Avoid Them)

Common Pitfalls When Hiring a Virtual Assistant (And How to Avoid Them)

By Beyond Business, August 01, 2025

Why Filipino VAs Remain the Smart Choice for Growing Businesses

Hiring a virtual assistant (VA) can be one of the most strategic moves for entrepreneurs, agencies, and real estate professionals. But if you rush the process or skip important steps, what should be a productivity boost can quickly turn into a costly headache.

Let’s walk through the most common mistakes business owners make when hiring a VA—and how to avoid them, especially if you’re considering working with a Filipino virtual assistant.


1. Hiring Based on Price Alone

It’s tempting to go for the cheapest rate. But focusing only on cost often leads to frustration. Low-cost VAs may lack the training, tools, or professionalism needed for serious business operations.

What to do instead:

Prioritize value over cost. Filipino VAs are competitively priced but highly skilled, offering excellent English communication, loyalty, and technical proficiency. At BBVA, our VAs start at $4/hour and are vetted for long-term value—not just affordability.


2. Being Unclear About Tasks and Expectations

Many business owners start by saying, “I just need help.” But vague instructions lead to vague outcomes. If your VA doesn’t know exactly what success looks like, they’ll struggle to deliver results.

How to avoid it:

Create clear task descriptions, share SOPs (Standard Operating Procedures), and define expected outcomes. Our team at BBVA can guide clients in setting up efficient task structures—especially helpful for first-time VA managers.


3. Not Considering Time Zone Alignment

Hiring someone in a drastically different time zone without confirming availability can delay communication and cause workflow bottlenecks.

Why Filipino VAs are a smart solution:

Most Filipino virtual assistants are used to working in US time zones and are flexible with night shifts or split hours. It’s one of the reasons they’re in high demand across industries like real estate, e-commerce, and customer service.


4. Overlooking the Importance of Soft Skills

It’s not just about ticking off tasks. The ability to take initiative, communicate updates, and work autonomously are key VA traits that don’t show up on resumes.

What to check for:

Look for VAs who demonstrate problem-solving, clear communication, and reliability during interviews. At BBVA, we assess both hard and soft skills before matching VAs to clients.


5. Failing to Set Up a Proper Onboarding Process

Hiring a VA is not a plug-and-play situation. Without onboarding, even the most experienced VA will struggle to adapt to your tools, preferences, and clients.

How BBVA solves this:

Our Source and Support Package includes a two-week handover process, training for both the VA and the client, and full support throughout. This ensures smoother integration, fewer misunderstandings, and faster ROI.


6. Not Having a Backup Plan

Even the best VAs can get sick, relocate, or switch careers. If your only support disappears, your entire workflow can stall.

How to protect your business:

Work with a service provider like BBVA that offers a 60-day replacement guarantee (included in our Source and Support Package), so you’re never left scrambling.


7. Ignoring Cultural Fit and Communication Style

Misaligned expectations and communication breakdowns are some of the top reasons VA relationships fail. Business culture, tone, response times, and initiative levels matter more than most people realize.

Why Filipino VAs stand out:

Filipino professionals have a strong grasp of US business culture and are known for their polite, respectful communication and can-do attitude. These qualities make them a natural fit for remote support roles across many industries.


How BBVA Helps You Avoid These Pitfalls

When you work with Beyond Business Virtual Assistants (BBVA), you’re not just hiring a freelancer. You’re gaining a strategic partner that supports both you and your VA from day one. Our approach is built to reduce risk, boost productivity, and ensure long-term success.

Here’s how we help:

  • Expert Matching
  • We don’t just assign any VA—we handpick professionals based on your industry, tools, and workflow needs. Each VA has been vetted for skills, communication, and reliability.
  • Two-Week Guided Onboarding
  • Your VA doesn't show up and figure things out alone. We walk both you and your assistant through expectations, tools, and task handover so you start strong.
  • Ongoing Training and Development
  • Our team continues to support and train your VA in tools like GoHighLevel, Canva, Trello, CRM systems, and more—keeping them sharp and relevant.
  • 60-Day Replacement Guarantee
  • If something changes or your VA isn’t the right fit, we replace them—fast and at no additional cost.
  • Support Communities
  • You’ll have access to private Slack and Facebook groups where clients and VAs can ask questions, share tips, and stay connected with our team for continuous improvement.
  • Client Guidance & SOP Templates
  • Not sure how to delegate or create a process? We give you documentation support and resources to help you train your VA efficiently.


Final Thought

Hiring a virtual assistant can transform how you run your business—but only if you avoid the common traps that cost entrepreneurs time, money, and momentum.

By choosing a Filipino virtual assistant through a trusted provider like BBVA, you're setting yourself up for reliability, professionalism, and long-term support that actually helps you grow.


💬 Frequently Asked Questions


What are the most common mistakes people make when hiring a virtual assistant?

Some of the biggest mistakes include hiring solely based on cost, being unclear about tasks, skipping onboarding, and failing to assess communication skills. These oversights often lead to inconsistent work, poor time management, and misaligned expectations.


Are Filipino virtual assistants a good fit for US-based businesses?

Yes. Filipino VAs are highly regarded for their English fluency, adaptability, professionalism, and familiarity with US business tools and communication styles. They’re often flexible with time zones and bring a strong sense of loyalty and initiative to the job.


What should I look for when hiring a virtual assistant?

You should evaluate skills, work history, tool proficiency, communication habits, time zone compatibility, and cultural fit. A proven track record and soft skills like initiative and accountability are just as important as technical know-how.


How can I make sure my virtual assistant succeeds?

Start with a solid onboarding process, clear task guidelines, shared tools, and regular check-ins. Providing SOPs (Standard Operating Procedures) and task management systems also helps your VA perform with clarity and confidence.


How does BBVA help clients avoid bad VA hiring experiences?

BBVA handles vetting, onboarding, and ongoing training for you. We also offer a 60-day replacement guarantee, community support, and tools to help you delegate effectively—making sure you and your Filipino VA are set up for long-term success.